Welcome to Criss GM’s Privacy & Cookie Policy!

Last updated: 01 November 2024

Part 1: Introduction and Contact Information

This Privacy & Cookie Policy ("Policy") is provided by Criss GM, which operates the website www.crissgm.com.

Part 2: Types of Data Collected

2.1 This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

• Information about your browser, network and device

• Web pages you visited prior to coming to this website

• Web pages you view while on this website

• Your IP address

2.2 Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

2.3 This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

• Information about your browser, network, or device

• Information about this site and the page you’re viewing on it

• Your IP address

2.4 This website collects personal data to power our site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

This information is shared with Squarespace, the website’s analytics provider, to learn about site traffic and activity.

2.5 he following types of data may also be collected:

• Name

• Email address

• Phone number (if clients contact Criss GM via WhatsApp)

• Phone number (provided optionally and voluntarily by clients via the Calendly meeting scheduler)

• Any other information voluntarily provided by clients when they get in touch or use the services.

Part 3: Purpose of Data Collection

The data is being collected for the purpose of:

• Contacting clients

• Setting up meetings

• Providing English teaching / training / consultancy services

• Any other purposes necessary for the effective delivery of services.

Part 4: Sharing of Data with Third Parties

At Criss GM, your privacy is taken very eriously. Your personal data is only shared when necessary for the purposes described in this Privacy Policy. Here are some scenarios where your data may be shared:

• 4.1 Communication Services

  When you contact us through WhatsApp, you provide access to your phone number and chat history for the purpose of communication and providing services.

• 4.2 Meetings and Appointments

  For scheduling meetings and appointments, Calendly and Google Calendar are used. When you book a meeting through Calendly, information such as your name, email address, and meeting preferences are being collected. Google Calendar may store event details for scheduling purposes.

• 4.3 Educational Services

  If you decide to engage in Criss GM’s educational services through platforms such as Canvas or Zoom, data may be collected and processed regarding your learning progress, interactions, and communication within these platforms. Please note that this data is primarily related to Criss GM’s educational activities and is subject to the terms and conditions of the respective platform providers. It's important to emphasize that any data shared with these services is limited to what is necessary for the specific purpose, and Criss GM takes measures to ensure the security and privacy of your information.

• 4.4 Legal Requirements

  Your personal data may be disclosed if required by law or if the owner believes that such action is necessary to comply with legal obligations, protect their rights and interests, or respond to legitimate legal requests.

• 4.5 Business Partners

  In the future, Criss GM may collaborate with trusted business partners to enhance services. If this involves sharing your data, this will only be done with your explicit consent.

• 4.6 Sale or Transfer

  In the event of a sale, merger, consolidation, or transfer of assets, Criss GM may transfer your personal data to the acquiring entity. Criss GM will ensure that any such transfer complies with applicable data protection laws.

Part 5: Data Retention, Security, and Rights

5.1 Data Retention:

• Data is retained for as long as necessary to provide services and maintain records.

• The retention period for specific data may vary.

• Criss GM will store data as required by applicable laws and regulations.

5.2 Data Security:

• All reasonable measures are taken to secure and protect client data.

• However, please be aware that no online data transmission or storage is entirely secure.

Part 6: GDPR Compliance

6.1 Criss GM complies with the General Data Protection Regulation (GDPR), which is designed to protect the privacy and data rights of individuals in the European Union (EU). If you are an EU resident, you have specific rights regarding your personal data under the GDPR. These rights include:

• The right to access your personal data.

• The right to rectify inaccuracies in your personal data.

• The right to erase your personal data.

• The right to restrict the processing of your personal data.

• The right to data portability.

• The right to object to the processing of your personal data.

• The right not to be subject to automated decision-making, including profiling.

6.2 If you wish to exercise any of these rights or have questions about our GDPR compliance, please contact Criss GM at hello@crissgm.com.

6.3 Rights of Visitors and Clients:

• Clients have the right to access, correct, or delete their data.

• Requests for data access or deletion can be made via email to hello@crissgm.com.

• Clients also have the right to withdraw their consent to data processing. This will not affect the lawfulness of data processing before the withdrawal.

Part 7: Children's Privacy

Criss GM is committed to protecting the privacy of children. The services provided to minors are only delivered with the consent of parents or legal guardians. Criss GM does not knowingly collect or solicit personal data from children under 18. If you believe that there may have been an unintentional collection of information from a child under 18, please contact Criss GM immediately, and steps will be taken to remove the data as soon as possible.

Part 8: Contact Information

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact Criss GM at hello@crissgm.com.

Part 9: Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

Part 10: Dispute Resolution

.Criss GM aims to resolve any disputes, concerns, or complaints related to your privacy and data protection promptly and efficiently. If you have a privacy-related issue, please contact Criss GM, and every effort will be made to address your concerns. If Criss GM is unable to resolve the issue to your satisfaction, you may have the right to lodge a complaint with the appropriate data protection authority in your country.

Part 11: Cookie Policy

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

• 11.1 These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

• 11.2 These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.